We've Got Your Back
Whether you need help troubleshooting, have questions about your order, or want advice on your next upgrade, our support team is here to help.
How Can We Help You?
Call Us
Speak directly with our technical support team for immediate assistance.
1-843-680-1187
Mon-Fri: 8am-8pm EST
Email Support
Send us a detailed description of your issue for a thorough response.
support@battleforgepc.com
24/7 Response within 24 hours
Live Chat
Chat with our support team for quick answers to simple questions.
Available 9am-7pm EST
Our Support Process
Contact Us
Reach out through phone, email, or live chat with details about your issue.
Diagnostics
Our team will diagnose the issue and develop a plan to resolve it.
Resolution
We'll solve the issue through remote support or by processing an RMA if needed.
Follow-up
We'll check back to ensure everything is working properly and you're satisfied.
RMA Process
If we can't resolve your issue remotely, we'll process a Return Merchandise Authorization (RMA) to repair or replace your system or components.
Shipping
We'll provide a prepaid shipping label for warranty issues. Simply package your system or component securely and drop it off.
Repair
Our technicians will diagnose and repair the issue, or replace the component entirely if needed. All repairs use brand new replacement parts.
Turnaround Time
Our standard RMA process takes 5-7 business days plus shipping time. We offer expedited service for critical issues.
Frequently Asked Questions
Contact Us
Can't find the answer you're looking for? Send us a message and we'll get back to you as soon as possible.